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Q1. What kind of products does OLIVLIFE offer?
OLIVLIFE offers a wide range of consumer electronics including True Wireless Earbuds, Bluetooth Speakers, Power Banks, Gun Massagers, and Smart LED TVs — all designed for premium everyday use.
Q2. Are OLIVLIFE products covered under warranty?
Yes. All OLIVLIFE products come with a 1-Year Manufacturer's Warranty from the date of purchase against manufacturing defects. Warranty does not cover physical damage, water damage, or misuse.
Q3. How do I claim a warranty?
To claim warranty, email us at support@olivlife.in with your order number, product name, date of purchase, and a description/photo of the issue. Our team will respond within 24–48 business hours.
Q4. Can I return a product if I don't like it?
Yes. We offer a 7-day hassle-free return window from the date of delivery, provided the product is unused, in original packaging, and in the same condition as received. Please refer to our Return & Refund Policy for full details.
Q5. How long does delivery take?
Standard delivery across India takes 4–7 business days. Metro cities may receive orders within 2–4 business days. You'll receive a tracking link via SMS/email once your order is dispatched.
Q6. Is Cash on Delivery (COD) available?
Yes, COD is available on select pin codes across India. You can check availability at checkout.
Q7. My product stopped working after a few days. What do I do?
Please contact us immediately at support@olivlife.in or call +91-XXXXXXXXXX. If the issue is within the return window, we'll arrange a replacement or refund. If it's a post-return-window defect, we'll process it under warranty.
Q8. Are the earbuds compatible with both Android and iPhone?
Yes. All OLIVLIFE earbuds use standard Bluetooth (v5.0 and above) and are fully compatible with Android, iOS, and other Bluetooth-enabled devices.
Q9. Where are OLIVLIFE products manufactured?
OLIVLIFE products are designed with a focus on quality and are manufactured in compliance with Indian safety and electronics standards.
Q10. How do I stay updated on new launches and offers?
Follow us on Instagram, Facebook, and YouTube @OlivLifeIndia, or subscribe to our newsletter at the bottom of our website to get exclusive deals and launch updates.
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