Privacy Policy
Last Revised: June 9, 2025
This Oliv Life Privacy Policy (“Policy”) applies to Oliv Life and its affiliated entities. It governs all information collected by Oliv Life through its online platforms and mobile applications (the “Sites”) where this Privacy Policy is posted. It also includes information collected through offline channels. This Policy does not cover the practices of independent resellers unless such information is shared with and stored by Oliv Life.
Purpose: This Policy explains what information we collect, how we use and share it, your choices regarding it, how you can access and update your data, and how we protect it.
1. What Information Does Oliv Life Collect?
Information You Provide Directly You may provide details such as your name, phone number, email address, shipping/billing address, credit card/banking information, and other personal details. This may occur during product purchases, inquiries, or registration. Providing incomplete or false information may restrict access to services.
If you share information of others, you are responsible for securing their consent.
Device and Usage Information We may collect your IP address, browser details, ISP, viewed pages, activity logs, device type, operating system, and location data. This is used for analysis, personalization, and improving our Site’s performance. Standard tools like cookies, beacons, and session replays may be used.
Third-Party Information We may gather your data from public or commercial sources, or from social media platforms like Facebook or Google, if you interact with our services through them. This data may be merged with other data we hold.
2. How We Use Your Information
We use collected information for:
- Fulfilling product/service requests
- Processing transactions and delivering orders
- Communication and support
- Personalizing content, offers, and marketing
- Improving our services and operations
- Ensuring policy compliance and legal obligations
We may also retain data for legitimate business needs and legal compliance.
3. Sharing Your Information
With Affiliates and Partners Your data may be shared with affiliated entities and selected partners for business and marketing purposes.
With Vendors and Service Providers These include logistics, customer service, marketing, and payment processors. All must follow Oliv Life’s privacy instructions.
Legal or Safety Requirements We may disclose information to comply with legal processes or to prevent harm, fraud, or illegal activities.
Business Changes In the case of a merger, acquisition, or asset transfer, your data may be included in the transaction.
With Your Consent We may share your data with third parties if you give us permission or if required for the service requested.
4. Communication
We may contact you through various channels—email, phone, SMS—for order status, support, promotions, and updates. You can opt-out of promotional communications at any time by contacting us at helloolivlife@gmail.com or +91 8527320030.
5. Data Security
We employ technical and organizational safeguards to protect your data. However, no system can guarantee complete security.
6. Access and Correction
You may request to view, correct, or delete your data by contacting us. Certain limitations apply due to legal or operational constraints.
7. International Transfers
Your data may be stored and processed outside of your home country, including in India. We ensure adequate protection is maintained.
8. Children’s Privacy
The Site is not intended for children under 13. We do not knowingly collect data from minors. If we do, we will take steps to delete it.
9. Cookies & Tracking
Oliv Life uses cookies and related technologies for analytics, advertising, and functionality. You can manage preferences in your browser or device settings.
10. Do Not Track
Our systems currently do not respond to Do Not Track signals due to lack of standardization.
11. Online Advertising
We may work with partners to serve ads based on browsing history. You can opt out via your browser or device settings or using industry opt-out tools.
12. Online Forums
Posts in public forums may be visible to others. Contact us if you wish to remove such data.
13. Third-Party Links
Links to external websites are governed by their own privacy policies. We are not responsible for their actions.
14. Third-Party Functionality
Third-party tools on our site may collect your data. This includes login integrations and social sharing. Your use of those features is subject to their privacy terms.
15. Changes to This Policy
We may update this Policy from time to time. Continued use after updates indicates acceptance. Please check this page regularly.
16. Contact Us
Oliv Life takes your privacy seriously. For any queries or complaints, contact:
Email: helloolivlife@gmail.com
Phone: +91 8527320030
Address: Spaze ITech Park, Sec 49, Gurugram, Haryana, India
We aim to resolve all complaints within 30 days.
Last updated: June 9, 2025